:root{
    --cai-primary:var(--CoreV2-primary,#10B981);
    --cai-primary-hover:var(--CoreV2-primary-tone,#059669);
    --cai-primary-soft:rgba(var(--CoreV2-primary-rgb,16,185,129),.08);
    --cai-primary-border:rgba(var(--CoreV2-primary-rgb,16,185,129),.18);
    --cai-secondary:#06b6d4;
    --cai-success:#10b981;
    --cai-warning:#f59e0b;
    --cai-danger:#ef4444;
    --cai-bg:rgba(var(--CoreV2-primary-rgb,16,185,129),.04);
    --cai-surface:#ffffff;
    --cai-surface-hover:#fafaff;
    --cai-border:rgba(15,23,42,.08);
    --cai-border-focus:rgba(var(--CoreV2-primary-rgb,16,185,129),.45);
    --cai-text:#0f172a;
    --cai-text-secondary:#475569;
    --cai-text-muted:#94a3b8;
    --cai-white:#ffffff;
    --cai-radius-sm:10px;
    --cai-radius-md:14px;
    --cai-radius-lg:18px;
    --cai-radius-xl:24px;
    --cai-radius-pill:999px;
    --cai-shadow-sm:0 2px 8px rgba(15,23,42,.06);
    --cai-shadow-md:0 8px 24px rgba(15,23,42,.10);
    --cai-shadow-lg:0 16px 48px rgba(15,23,42,.14);
    --cai-shadow-xl:0 24px 64px rgba(15,23,42,.18);
    --cai-panel-w:clamp(360px,26vw,400px);
    --cai-panel-h:min(600px,calc(100vh - 100px));
    --cai-fab:56px;
    --cai-ease:cubic-bezier(.4,0,.2,1);
    --cai-grad:linear-gradient(135deg,var(--CoreV2-primary,#10B981) 0%,var(--CoreV2-primary-tone,#059669) 100%);
    --cai-grad-dark:linear-gradient(135deg,var(--CoreV2-primary-tone,#059669) 0%,var(--CoreV2-primary,#10B981) 100%);
    --cai-user-grad:linear-gradient(135deg,var(--CoreV2-primary,#10B981),var(--CoreV2-primary-tone,#059669));
    --cai-header-grad:var(--CoreV2-primary,#10B981);
    --cai-overlay:rgba(15,23,42,.45);
}
#coreai-widget[data-theme="dark"]{
    --cai-bg:#0b1120;
    --cai-surface:#111827;
    --cai-surface-hover:#1e293b;
    --cai-border:rgba(148,163,184,.10);
    --cai-border-focus:rgba(var(--CoreV2-primary-rgb,16,185,129),.50);
    --cai-text:#f1f5f9;
    --cai-text-secondary:#cbd5e1;
    --cai-text-muted:#64748b;
    --cai-primary-soft:rgba(var(--CoreV2-primary-rgb,16,185,129),.12);
    --cai-primary-border:rgba(var(--CoreV2-primary-rgb,16,185,129),.25);
    --cai-shadow-sm:0 2px 8px rgba(0,0,0,.18);
    --cai-shadow-md:0 8px 24px rgba(0,0,0,.24);
    --cai-shadow-lg:0 16px 48px rgba(0,0,0,.32);
    --cai-shadow-xl:0 24px 64px rgba(0,0,0,.40);
    --cai-overlay:rgba(2,6,23,.55);
}
/* dark: panel arka plan */
#coreai-widget[data-theme="dark"] .cai-panel{background:#111827;}
/* dark: body desen overlay koyu */
#coreai-widget[data-theme="dark"] .cai-body{background-color:#0f172a;background-blend-mode:luminosity;}
#coreai-widget[data-theme="dark"] .cai-body::before{background:rgba(15,23,42,.88);}
/* dark: header overlay koyu */
#coreai-widget[data-theme="dark"] .cai-header::after{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.70);}
/* dark: hesap kartı */
#coreai-widget[data-theme="dark"] .cai-ac-card{background-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.15);background-blend-mode:soft-light;}
#coreai-widget[data-theme="dark"] .cai-ac-card::before{background:rgba(15,23,42,.78);}
#coreai-widget[data-theme="dark"] .cai-ac-name{color:#f1f5f9;}
#coreai-widget[data-theme="dark"] .cai-ac-email{color:#94a3b8;}
/* dark: istatistik ve link kartları */
#coreai-widget[data-theme="dark"] .cai-stat{background:rgba(30,41,59,.90);border-color:rgba(148,163,184,.12);}
#coreai-widget[data-theme="dark"] .cai-link{background:rgba(30,41,59,.90);border-color:rgba(148,163,184,.12);color:#f1f5f9;}
/* dark: chat mesaj balonu */
#coreai-widget[data-theme="dark"] .cai-bubble--bot{background:#1e293b;color:#f1f5f9;border-color:rgba(148,163,184,.10);}
#coreai-widget[data-theme="dark"] .cai-msg--bot .cai-msg-av{background:#1e293b;border-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.20);}
/* dark: input */
#coreai-widget[data-theme="dark"] .cai-input-box{background:#1e293b;border-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.20);}
#coreai-widget[data-theme="dark"] .cai-ta{color:#f1f5f9;}
/* dark: scrollbar */
#coreai-widget[data-theme="dark"] .cai-scroll::-webkit-scrollbar-thumb{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.25);}
/* dark: ticket form */
#coreai-widget[data-theme="dark"] .cai-fi,
#coreai-widget[data-theme="dark"] .cai-fs,
#coreai-widget[data-theme="dark"] .cai-fta{background:#1e293b;color:#f1f5f9;border-color:rgba(148,163,184,.15);}
/* dark: contact card */
#coreai-widget[data-theme="dark"] .cai-ct-card{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.06);}
/* dark: faq */
#coreai-widget[data-theme="dark"] .cai-faq-item{background:#1e293b;border-color:rgba(148,163,184,.12);}
/* dark: ac-balance */
#coreai-widget[data-theme="dark"] .cai-ac-balance{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.18);color:var(--cai-primary);}
/* dark: logout btn */
#coreai-widget[data-theme="dark"] .cai-ac-logout{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.12);border-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.25);}
/* dark: ticket items */
#coreai-widget[data-theme="dark"] .cai-tk-item{background:rgba(30,41,59,.90);border-color:rgba(148,163,184,.12);}
#coreai-widget[data-theme="dark"] .cai-tk-msg{background:rgba(30,41,59,.90);border-color:rgba(148,163,184,.12);}
#coreai-widget[data-theme="dark"] .cai-tk-msg--admin{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.10);}
/* === ROOT === */
.coreai-root{position:fixed;right:26px;bottom:100px;z-index:999999;direction:ltr;}
/* === BACKDROP === */
.cai-backdrop{position:fixed;inset:0;background:var(--cai-overlay);opacity:0;visibility:hidden;transition:opacity .25s var(--cai-ease),visibility .25s var(--cai-ease)}
.cai-backdrop.open{opacity:1;visibility:visible}
/* === FAB === */
.cai-fab{position:relative;width:var(--cai-fab);height:var(--cai-fab);border:none;border-radius:50%;background:var(--cai-grad);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .2s var(--cai-ease);z-index:3;outline:none;overflow:visible}
.cai-fab::before,.cai-fab::after{content:"";position:absolute;width:100%;height:100%;border-radius:50%;border:2px solid var(--CoreV2-primary,#10B981);top:0;left:0;z-index:-1;pointer-events:none}
.cai-fab::before{animation:caiRadar 2.5s ease-out infinite}
.cai-fab::after{animation:caiRadar 2.5s ease-out infinite .8s}
.cai-fab.is-open::before,.cai-fab.is-open::after{display:none}
.cai-fab:hover{transform:scale(1.05)}
.cai-fab:active{transform:scale(.96)}
.cai-fab.is-open{transform:rotate(0deg) scale(.92)}
.cai-fab svg{width:24px;height:24px;pointer-events:none;transition:transform .3s var(--cai-ease)}
.cai-fab.is-open svg{transform:rotate(90deg)}
.cai-fab-pulse{position:absolute;inset:-6px;border-radius:50%;background:radial-gradient(circle,rgba(var(--CoreV2-primary-rgb,16,185,129),.22),transparent 70%);animation:caiPulse 2.4s ease-in-out infinite}
.cai-fab.is-open .cai-fab-pulse{display:none}
.cai-fab-dot{display:none}
.cai-fab-badge{position:absolute;top:-3px;right:-3px;min-width:19px;height:19px;padding:0 5px;border-radius:var(--cai-radius-pill);background:#ff4d6d;color:#fff;font-size:10px;font-weight:800;display:flex;align-items:center;justify-content:center;opacity:0;transform:scale(.5);transition:all .25s var(--cai-ease);box-shadow:0 2px 8px rgba(255,77,109,.35)}
.cai-fab-badge.show{opacity:1;transform:scale(1)}
.cai-fab-tip{position:absolute;right:calc(var(--cai-fab) + 10px);top:50%;transform:translateY(-50%) translateX(6px);background:#1e293b;color:#fff;font-size:12px;font-weight:700;padding:8px 12px;border-radius:var(--cai-radius-sm);white-space:nowrap;opacity:0;visibility:hidden;transition:all .2s var(--cai-ease);pointer-events:none;box-shadow:var(--cai-shadow-md)}
.cai-fab:hover .cai-fab-tip{opacity:1;visibility:visible;transform:translateY(-50%) translateX(0)}
/* === PANEL === */
.cai-panel{position:absolute;right:0;bottom:calc(var(--cai-fab) + 14px);width:var(--cai-panel-w);height:var(--cai-panel-h);background:var(--cai-surface,#ffffff);border-radius:var(--cai-radius-xl);overflow:hidden;display:flex;flex-direction:column;opacity:0;visibility:hidden;pointer-events:none;transform:translateY(12px) scale(.97);transform-origin:bottom right;transition:opacity .25s var(--cai-ease),visibility .25s var(--cai-ease),transform .25s var(--cai-ease),pointer-events 0s .25s;z-index:4;border:none}
.cai-panel.open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1);transition-delay:0s}
/* === HEADER === */
.cai-header{padding:10px 12px 14px;color:#fff;position:relative;overflow:visible;flex-shrink:0;background-color:var(--CoreV2-primary,#10B981);background-image:url('/templates/website/CoreV2/images/wscms_Images/revmo-2.webp');background-size:cover;background-position:center;background-blend-mode:soft-light;}
.cai-header::after{content:'';position:absolute;inset:0;background:rgba(var(--CoreV2-primary-rgb,16,185,129),.55);z-index:0;pointer-events:none}
.cai-header>*{position:relative;z-index:1}
.cai-header-row{display:flex;align-items:center;gap:9px}
.cai-h-avatar{width:38px;height:38px;border-radius:12px;background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.15);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.cai-h-avatar svg{width:18px;height:18px;pointer-events:none}
.cai-h-info{flex:1;min-width:0}
.cai-h-name{font-size:14px;font-weight:800;line-height:1.2;letter-spacing:-.01em}
.cai-h-status{display:flex;align-items:center;gap:5px;margin-top:3px}
.cai-h-dot{width:7px;height:7px;border-radius:50%;background:#34d399;box-shadow:0 0 0 3px rgba(52,211,153,.18)}
.cai-h-status-text{font-size:10px;font-weight:600;opacity:.85}
.cai-h-close{width:32px;height:32px;border:1px solid rgba(255,255,255,.15);background:rgba(255,255,255,.10);color:#fff;border-radius:10px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background .15s var(--cai-ease);outline:none;flex-shrink:0}
.cai-h-close:hover{background:rgba(255,255,255,.20)}
.cai-h-close svg{width:16px;height:16px;pointer-events:none}
/* === TABS === */
.cai-tabs-mini{display:flex;align-items:center;gap:5px}
.cai-tab-mini{
    appearance:none;border:1px solid rgba(255,255,255,.25);border-radius:50px;
    padding:5px 11px;background:rgba(255,255,255,.08);
    color:rgba(255,255,255,.70);display:inline-flex;align-items:center;gap:5px;
    cursor:pointer;transition:all .22s var(--cai-ease);outline:none;flex-shrink:0;
    font-size:10px;font-weight:700;font-family:inherit;white-space:nowrap
}
.cai-tab-mini svg{width:12px;height:12px;pointer-events:none;flex-shrink:0}
.cai-tab-mini:hover{background:rgba(255,255,255,.16);color:#fff;border-color:rgba(255,255,255,.40)}
/* === ACTIVE BADGE (ortada taşan pill) === */
.cai-active-badge{
    position:absolute;bottom:-17px;left:50%;transform:translateX(-50%);
    display:inline-flex;align-items:center;overflow:hidden;
    background:var(--CoreV2-primary,#10B981);border-radius:50px;
    padding:6px 18px 6px 12px;
    white-space:nowrap;z-index:10;cursor:grab;user-select:none
}
.cai-active-badge:active{cursor:grabbing}
.cai-badge-inner{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:800;color:#fff;will-change:transform,opacity}
.cai-active-badge-icon{display:flex;align-items:center;justify-content:center;width:20px;height:20px;background:rgba(255,255,255,.20);border-radius:50%;flex-shrink:0}
.cai-active-badge-icon svg{width:11px;height:11px;pointer-events:none}
.cai-active-badge-text{letter-spacing:.01em}
/* === BODY === */
.cai-body{flex:1;min-height:0;overflow:hidden;display:flex;flex-direction:column;padding-top:12px;position:relative;background-color:#fff;background-image:url('/templates/website/CoreV2/images/wscms_Images/revmo-2.webp');background-size:280px;background-repeat:repeat;background-blend-mode:luminosity}
.cai-body::before{content:'';position:absolute;inset:0;background:rgba(255,255,255,.91);z-index:0;pointer-events:none}
.cai-body>*{position:relative;z-index:1}
.cai-tab-pane{display:none;flex-direction:column;flex:1;min-height:0;background:transparent}
.cai-tab-pane.active{display:flex}
/* === SCROLL CONTAINERS === */
.cai-scroll{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;-webkit-overflow-scrolling:touch}
.cai-scroll::-webkit-scrollbar{width:4px}
.cai-scroll::-webkit-scrollbar-thumb{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.20);border-radius:var(--cai-radius-pill)}
/* === CHAT PANE BG === */
#cai-pane-chat{background:transparent}
/* === CHAT === */
.cai-messages{padding:8px 10px 4px}
.cai-msg{display:flex;align-items:flex-end;gap:8px;margin-bottom:6px}
.cai-msg--user{flex-direction:row-reverse}
.cai-msg-av{width:30px;height:30px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:11px;font-weight:800}
.cai-msg--bot .cai-msg-av{background:#fff;color:var(--cai-primary);border:1px solid rgba(var(--CoreV2-primary-rgb,16,185,129),.15)}
.cai-msg--bot .cai-msg-av svg{width:14px;height:14px;pointer-events:none}
.cai-msg--user .cai-msg-av{background:var(--cai-user-grad);color:#fff;border:none}
.cai-msg-body{max-width:84%;display:flex;flex-direction:column}
.cai-bubble{padding:10px 13px;border-radius:var(--cai-radius-md);font-size:13px;line-height:1.65;word-break:break-word}
.cai-bubble--bot{background:#fff;color:var(--cai-text);border:1px solid rgba(var(--CoreV2-primary-rgb,16,185,129),.10);border-bottom-left-radius:4px}
.cai-bubble--user{background:var(--cai-user-grad);color:#fff;border:none;border-bottom-right-radius:4px}
.cai-bubble p{margin:0 0 6px}.cai-bubble p:last-child{margin:0}
.cai-bubble strong{font-weight:800}
.cai-bubble code{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;padding:1px 5px;background:var(--cai-primary-soft);color:var(--cai-primary);border-radius:6px;font-size:12px}
.cai-bubble ul{margin:6px 0 0;padding-left:16px}.cai-bubble li{margin:3px 0}
.cai-bubble a{color:inherit}
.cai-msg-time{margin-top:3px;padding:0 3px;font-size:10px;color:var(--cai-text-muted);line-height:1}
.cai-msg--user .cai-msg-time{text-align:right}
.cai-msg-acts{display:flex;gap:4px;margin-top:4px;padding:0 3px}
.cai-msg-act{width:24px;height:24px;border-radius:7px;border:1px solid var(--cai-border);background:#fff;color:var(--cai-text-secondary);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .15s var(--cai-ease)}
.cai-msg-act:hover{border-color:var(--cai-primary-border);color:var(--cai-primary)}
.cai-msg-act svg{width:12px;height:12px;pointer-events:none}
.cai-chip{display:inline-flex;align-items:center;gap:5px;margin:4px 4px 0 0;padding:5px 9px;border-radius:var(--cai-radius-pill);background:var(--cai-primary-soft);border:1px solid var(--cai-primary-border);color:var(--cai-primary);font-size:11px;font-weight:700;transition:all .15s var(--cai-ease);text-decoration:none}
.cai-chip:hover{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.14)}
.cai-welcome-tags{display:grid;grid-template-columns:repeat(4,1fr);gap:5px;margin-top:8px;width:100%}
.cai-wtag{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;padding:8px 4px;border-radius:10px;background:var(--cai-primary-soft);border:1px solid var(--cai-primary-border);color:var(--cai-primary);font-size:10px;font-weight:700;text-align:center;cursor:pointer;transition:background .15s}
.cai-wtag:hover{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.14)}
.cai-wtag svg{width:16px;height:16px;pointer-events:none;flex-shrink:0}
.cai-typing{display:flex;gap:3px;align-items:center;padding:2px 0}
.cai-typing i{width:6px;height:6px;border-radius:50%;background:var(--cai-text-muted);animation:caiBounce 1.2s ease-in-out infinite}
.cai-typing i:nth-child(2){animation-delay:.15s}
.cai-typing i:nth-child(3){animation-delay:.30s}
/* === CHAT INPUT === */
.cai-input-wrap{padding:6px 10px 10px;flex-shrink:0;background:transparent}
.cai-input-box{background:#fff;border:1px solid rgba(var(--CoreV2-primary-rgb,16,185,129),.14);border-radius:16px;padding:5px 5px 5px 4px;display:flex;align-items:flex-end;gap:4px;transition:border-color .15s var(--cai-ease)}
.cai-input-box:focus-within{border-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.40)}
.cai-ta{flex:1;min-height:20px;max-height:90px;resize:none;overflow-y:auto;border:none;outline:none;background:transparent;color:var(--cai-text);font-size:13px;line-height:1.55;padding:7px 8px;font-family:inherit}
.cai-ta::placeholder{color:var(--cai-text-muted)}
.cai-send{width:36px;height:36px;border-radius:13px;border:none;background:var(--cai-user-grad);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s var(--cai-ease);flex-shrink:0;outline:none;box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.30)}
.cai-send:hover{filter:brightness(1.10);transform:scale(1.04);box-shadow:0 6px 16px rgba(var(--CoreV2-primary-rgb,16,185,129),.38)}
.cai-send:active{transform:scale(.96)}
.cai-send:disabled{opacity:.45;cursor:not-allowed;filter:none;transform:none;box-shadow:none}
.cai-send svg{width:16px;height:16px;pointer-events:none}
/* === TICKET FORM === */
.cai-tk-back{display:inline-flex;align-items:center;gap:5px;background:none;border:none;color:var(--cai-text-secondary);font-size:11px;font-weight:700;cursor:pointer;padding:0;margin-bottom:6px;transition:color .15s var(--cai-ease);outline:none}
.cai-tk-back:hover{color:var(--cai-primary)}
.cai-tk-back svg{width:14px;height:14px;pointer-events:none}
.cai-tk-head{margin-bottom:8px;padding-bottom:8px;border-bottom:1px solid var(--cai-border)}
.cai-tk-title{font-size:15px;font-weight:900;color:var(--cai-text);letter-spacing:-.01em;line-height:1.2}
.cai-tk-sub{margin-top:3px;font-size:11px;color:var(--cai-text-muted);line-height:1.4}
.cai-fg{margin-bottom:6px}
.cai-fl{display:block;margin-bottom:2px;font-size:10px;font-weight:800;color:var(--cai-text);text-transform:uppercase;letter-spacing:.03em}
.cai-fi,.cai-fs,.cai-fta{width:100%;border:1px solid var(--cai-border);border-radius:var(--cai-radius-sm);background:rgba(255,255,255,.85);color:var(--cai-text);padding:8px 10px;font-size:12px;font-weight:500;font-family:inherit;transition:border-color .15s var(--cai-ease),box-shadow .15s var(--cai-ease);outline:none;-webkit-appearance:none;appearance:none}
.cai-fs{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2.5' stroke-linecap='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:28px}
.cai-fi:focus,.cai-fs:focus,.cai-fta:focus{border-color:var(--cai-border-focus);box-shadow:0 0 0 3px rgba(var(--CoreV2-primary-rgb,16,185,129),.08)}
.cai-fta{min-height:52px;resize:vertical;line-height:1.55}
.cai-fe{display:none;margin-top:2px;font-size:10px;font-weight:700;color:var(--cai-danger)}
.cai-fg.err .cai-fe{display:block}
.cai-fg.err .cai-fi,.cai-fg.err .cai-fs,.cai-fg.err .cai-fta{border-color:rgba(239,68,68,.40);box-shadow:0 0 0 3px rgba(239,68,68,.06)}
/* PILL GROUPS */
.cai-pills{display:flex;flex-wrap:wrap;gap:5px}
.cai-pill-input{position:absolute;opacity:0;pointer-events:none;width:0;height:0}
.cai-pill{display:inline-flex;align-items:center;gap:5px;padding:7px 10px;border-radius:var(--cai-radius-sm);border:1px solid var(--cai-border);background:var(--cai-surface);color:var(--cai-text-secondary);font-size:11px;font-weight:700;cursor:pointer;transition:all .15s var(--cai-ease);user-select:none}
.cai-pill svg{width:13px;height:13px;pointer-events:none;flex-shrink:0}
.cai-pill:hover{border-color:var(--cai-primary-border);color:var(--cai-text)}
.cai-pill.checked{background:var(--cai-primary-soft);border-color:var(--cai-primary-border);color:var(--cai-primary)}
.cai-pill.checked svg{color:var(--cai-primary)}
/* Priority pills */
.cai-pill[data-v="low"].checked{background:rgba(16,185,129,.08);border-color:rgba(16,185,129,.25);color:#059669}
.cai-pill[data-v="low"].checked svg{color:#059669}
.cai-pill[data-v="normal"].checked{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.08);border-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.25);color:var(--cai-primary)}
.cai-pill[data-v="normal"].checked svg{color:var(--cai-primary)}
.cai-pill[data-v="high"].checked{background:rgba(245,158,11,.08);border-color:rgba(245,158,11,.25);color:#d97706}
.cai-pill[data-v="high"].checked svg{color:#d97706}
.cai-pill[data-v="critical"].checked{background:rgba(239,68,68,.08);border-color:rgba(239,68,68,.25);color:#dc2626}
.cai-pill[data-v="critical"].checked svg{color:#dc2626}
.cai-tk-submit{width:100%;border:none;border-radius:var(--cai-radius-sm);padding:9px 12px;margin-top:2px;background:var(--cai-user-grad);color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;gap:6px;cursor:pointer;transition:all .15s var(--cai-ease);outline:none;font-family:inherit;box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.18)}
.cai-tk-submit:hover{filter:brightness(1.06);box-shadow:0 6px 16px rgba(var(--CoreV2-primary-rgb,16,185,129),.22)}
.cai-tk-submit:disabled{opacity:.5;cursor:not-allowed;filter:none}
.cai-tk-submit svg{width:14px;height:14px;pointer-events:none}
/* ticket list */
.cai-tk-new-btn{width:100%;border:none;border-radius:var(--cai-radius-sm);padding:10px 14px;margin-top:8px;background:var(--cai-user-grad);color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;gap:6px;cursor:pointer;transition:all .15s var(--cai-ease);outline:none;font-family:inherit;box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.18)}
.cai-tk-new-btn:hover{filter:brightness(1.06);box-shadow:0 6px 16px rgba(var(--CoreV2-primary-rgb,16,185,129),.22)}
.cai-tk-new-btn i{font-size:16px}
.cai-tk-items{margin-top:8px;display:flex;flex-direction:column;gap:6px}
.cai-tk-item{border-radius:var(--cai-radius-sm);padding:10px 12px;background:rgba(255,255,255,.90);border:1px solid var(--cai-border);cursor:pointer;transition:all .15s var(--cai-ease);box-shadow:0 1px 4px rgba(15,23,42,.05)}
.cai-tk-item:hover{border-color:var(--cai-primary-border);transform:translateY(-1px);box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.10)}
.cai-tk-item-header{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:6px}
.cai-tk-code{font-size:11px;font-weight:800;color:var(--cai-primary);font-family:monospace}
.cai-tk-status{font-size:9px;font-weight:800;padding:3px 8px;border-radius:var(--cai-radius-pill);text-transform:uppercase;letter-spacing:.03em}
.cai-tk-status--open{background:rgba(16,185,129,.10);color:#059669}
.cai-tk-status--answered{background:rgba(59,130,246,.10);color:#2563eb}
.cai-tk-status--closed{background:rgba(100,116,139,.10);color:#475569}
.cai-tk-status--waiting{background:rgba(245,158,11,.10);color:#d97706}
.cai-tk-status--customer-reply{background:rgba(139,92,246,.10);color:#7c3aed}
.cai-tk-subject{font-size:12px;font-weight:700;color:var(--cai-text);line-height:1.4;margin-bottom:4px}
.cai-tk-meta{font-size:10px;color:var(--cai-text-muted)}
.cai-tk-empty{text-align:center;padding:40px 20px;color:var(--cai-text-muted)}
.cai-tk-empty i{font-size:48px;margin-bottom:12px;opacity:.5}
.cai-tk-empty p{font-size:12px;margin:0}
/* ticket detail */
.cai-tk-detail-header{border-bottom:1px solid var(--cai-border);padding-bottom:10px;margin-bottom:10px}
.cai-tk-detail-title{font-size:14px;font-weight:900;color:var(--cai-text);line-height:1.3;margin-bottom:6px}
.cai-tk-detail-meta{display:flex;align-items:center;gap:8px}
.cai-tk-messages{display:flex;flex-direction:column;gap:8px;margin-bottom:10px}
.cai-tk-msg{border-radius:var(--cai-radius-sm);padding:10px 12px;background:rgba(255,255,255,.90);border:1px solid var(--cai-border)}
.cai-tk-msg-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px;padding-bottom:6px;border-bottom:1px solid var(--cai-border)}
.cai-tk-msg-author{font-size:11px;font-weight:800;color:var(--cai-text)}
.cai-tk-msg-time{font-size:10px;color:var(--cai-text-muted)}
.cai-tk-msg-body{font-size:12px;color:var(--cai-text);line-height:1.6}
.cai-tk-msg--admin{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.06);border-color:var(--cai-primary-border)}
.cai-tk-msg--admin .cai-tk-msg-author{color:var(--cai-primary)}
.cai-tk-reply-wrap{margin-top:10px;padding-top:10px;border-top:1px solid var(--cai-border)}
/* LOGIN CTA */
.cai-login-cta{border-radius:var(--cai-radius-lg);padding:14px;background:linear-gradient(180deg,rgba(var(--CoreV2-primary-rgb,16,185,129),.06),rgba(var(--CoreV2-primary-rgb,16,185,129),.02));border:1px solid var(--cai-border)}
.cai-login-cta h3{font-size:15px;font-weight:900;color:var(--cai-text);margin:0 0 4px}
.cai-login-cta p{font-size:11px;color:var(--cai-text-secondary);line-height:1.6;margin:0 0 12px}
.cai-login-btns{display:flex;gap:8px}
.cai-login-btn{flex:1;height:40px;border-radius:var(--cai-radius-sm);display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:800;text-decoration:none;transition:all .15s var(--cai-ease);font-family:inherit}
.cai-login-btn--pri{background:var(--cai-user-grad);color:#fff;box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.18)}
.cai-login-btn--pri:hover{filter:brightness(1.06)}
.cai-login-btn--out{border:1px solid var(--cai-border);background:var(--cai-surface);color:var(--cai-text)}
.cai-login-btn--out:hover{border-color:var(--cai-primary-border)}
.cai-or{text-align:center;font-size:10px;color:var(--cai-text-muted);padding:8px 0 6px}
/* === ACCOUNT === */
.cai-ac-card{border-radius:var(--cai-radius-md);padding:12px 14px;background-color:rgba(var(--CoreV2-primary-rgb,16,185,129),.08);background-image:url('/templates/website/CoreV2/images/wscms_Images/revmo-2.webp');background-size:200px;background-position:center;background-blend-mode:soft-light;border:1px solid var(--cai-primary-border);display:flex;align-items:center;gap:10px;box-shadow:0 2px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.08);position:relative;overflow:hidden}
.cai-ac-card::before{content:'';position:absolute;inset:0;background:rgba(255,255,255,.82);z-index:0;pointer-events:none}
.cai-ac-card>*{position:relative;z-index:1}
.cai-ac-balance{display:inline-flex;align-items:center;gap:4px;margin-top:3px;padding:2px 8px;border-radius:var(--cai-radius-pill);background:rgba(var(--CoreV2-primary-rgb,16,185,129),.12);color:var(--cai-primary);font-size:10px;font-weight:800}
.cai-ac-logout{position:absolute;top:10px;right:10px;width:28px;height:28px;border-radius:8px;border:1px solid rgba(var(--CoreV2-primary-rgb,16,185,129),.20);background:rgba(var(--CoreV2-primary-rgb,16,185,129),.08);color:var(--cai-primary);display:flex;align-items:center;justify-content:center;cursor:pointer;text-decoration:none;transition:all .15s var(--cai-ease);font-size:14px}
.cai-ac-logout:hover{background:rgba(239,68,68,.10);border-color:rgba(239,68,68,.30);color:#ef4444}
.cai-ac-av{width:40px;height:40px;border-radius:12px;background:var(--cai-user-grad);color:#fff;display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:900;flex-shrink:0}
.cai-ac-name{font-size:14px;font-weight:900;color:var(--cai-text);line-height:1.2}
.cai-ac-email{margin-top:2px;font-size:11px;color:var(--cai-text-secondary);line-height:1.3;word-break:break-all}
.cai-stats{display:grid;grid-template-columns:1fr 1fr;gap:5px;margin-top:6px}
.cai-stat{display:block;border-radius:var(--cai-radius-sm);padding:8px 10px;background:rgba(255,255,255,.90);border:1px solid var(--cai-border);text-decoration:none;transition:all .15s var(--cai-ease);box-shadow:0 1px 4px rgba(15,23,42,.05)}
.cai-stat:hover{border-color:var(--cai-primary-border);transform:translateY(-1px);box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.10)}
.cai-stat-row{display:flex;align-items:center;justify-content:space-between;gap:6px}
.cai-stat-icon{width:32px;height:32px;border-radius:9px;display:flex;align-items:center;justify-content:center;background:var(--cai-primary-soft);color:var(--cai-primary)}
.cai-stat-icon--ok{background:rgba(16,185,129,.10);color:var(--cai-success)}
.cai-stat-icon--warn{background:rgba(245,158,11,.10);color:var(--cai-warning)}
.cai-stat-icon--err{background:rgba(239,68,68,.10);color:var(--cai-danger)}
.cai-stat-icon svg{width:15px;height:15px;pointer-events:none}
.cai-stat-n{font-size:20px;font-weight:900;color:var(--cai-text);line-height:1}
.cai-stat-l{margin-top:4px;font-size:10px;font-weight:700;color:var(--cai-text-secondary)}
.cai-links{display:grid;grid-template-columns:1fr 1fr;gap:5px;margin-top:6px}
.cai-link{display:flex;align-items:center;gap:7px;padding:8px;border-radius:var(--cai-radius-sm);background:rgba(255,255,255,.90);border:1px solid var(--cai-border);text-decoration:none;color:var(--cai-text);transition:all .15s var(--cai-ease);box-shadow:0 1px 4px rgba(15,23,42,.05)}
.cai-link:hover{border-color:var(--cai-primary-border);transform:translateY(-1px);box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.10)}
.cai-link-ic{width:32px;height:32px;border-radius:9px;display:flex;align-items:center;justify-content:center;background:var(--cai-primary-soft);color:var(--cai-primary);flex-shrink:0;font-size:16px}
.cai-link-ic svg{width:15px;height:15px;pointer-events:none}
.cai-link-t{font-size:11px;font-weight:700;line-height:1.3}
.cai-link-sub{font-size:9px;font-weight:500;color:var(--cai-text-muted);margin-top:1px;line-height:1.2}
.cai-link-r{margin-left:auto;display:flex;align-items:center}
.cai-link-badge{padding:3px 7px;border-radius:var(--cai-radius-pill);font-size:9px;font-weight:800}
.cai-link-badge--p{background:var(--cai-primary-soft);color:var(--cai-primary)}
.cai-link-badge--w{background:rgba(245,158,11,.10);color:var(--cai-warning)}
.cai-link-arrow svg{width:12px;height:12px;pointer-events:none;color:var(--cai-text-muted)}
/* === FAQ === */
.cai-faq-item{margin-top:6px;border-radius:var(--cai-radius-sm);background:var(--cai-surface);border:1px solid var(--cai-border);overflow:hidden;transition:border-color .15s var(--cai-ease)}
.cai-faq-item:hover{border-color:var(--cai-primary-border)}
.cai-faq-q{display:flex;align-items:center;gap:8px;padding:10px 12px;cursor:pointer;user-select:none}
.cai-faq-q-ic{width:24px;height:24px;border-radius:7px;display:flex;align-items:center;justify-content:center;background:var(--cai-primary-soft);color:var(--cai-primary);flex-shrink:0;transition:transform .2s var(--cai-ease)}
.cai-faq-q-ic svg{width:12px;height:12px;pointer-events:none}
.cai-faq-item.open .cai-faq-q-ic{transform:rotate(45deg)}
.cai-faq-q-t{font-size:12px;font-weight:800;color:var(--cai-text);line-height:1.4;flex:1}
.cai-faq-a{display:grid;grid-template-rows:0fr;transition:grid-template-rows .25s var(--cai-ease)}
.cai-faq-a-inner{overflow:hidden}
.cai-faq-a-t{padding:0 12px;font-size:11px;color:var(--cai-text-secondary);line-height:1.65}
.cai-faq-a-t a{color:var(--cai-primary);font-weight:700}
.cai-faq-item.open .cai-faq-a{grid-template-rows:1fr}
.cai-faq-item.open .cai-faq-a-t{padding:0 12px 10px}
/* CONTACT CARD */
.cai-ct-card{margin-top:10px;border-radius:var(--cai-radius-md);padding:12px;background:linear-gradient(180deg,rgba(var(--CoreV2-primary-rgb,16,185,129),.06),rgba(var(--CoreV2-primary-rgb,16,185,129),.02));border:1px solid var(--cai-border)}
.cai-ct-title{font-size:13px;font-weight:900;color:var(--cai-text);margin-bottom:6px}
.cai-ct-row{display:flex;align-items:center;gap:7px;padding:4px 0;font-size:11px;color:var(--cai-text-secondary)}
.cai-ct-row a{color:var(--cai-text-secondary);text-decoration:none}
.cai-ct-row a:hover{color:var(--cai-primary)}
.cai-ct-row svg{width:13px;height:13px;pointer-events:none;color:var(--cai-primary);flex-shrink:0}
.cai-wa{display:flex;align-items:center;justify-content:center;gap:6px;width:100%;height:38px;border-radius:var(--cai-radius-sm);margin-top:8px;background:#25d366;color:#fff;font-size:11px;font-weight:800;text-decoration:none;box-shadow:0 4px 12px rgba(37,211,102,.20);transition:all .15s var(--cai-ease)}
.cai-wa:hover{filter:brightness(1.06);transform:translateY(-1px)}
.cai-wa svg{width:14px;height:14px;pointer-events:none}
/* === SUCCESS === */
.cai-success{display:none;flex:1;align-items:center;justify-content:center;text-align:center;padding:20px;flex-direction:column}
.cai-success.show{display:flex}
.cai-success-ic{width:60px;height:60px;border-radius:18px;background:rgba(16,185,129,.10);color:var(--cai-success);display:flex;align-items:center;justify-content:center;margin-bottom:12px}
.cai-success-ic svg{width:26px;height:26px;pointer-events:none}
.cai-success h3{font-size:17px;font-weight:900;color:var(--cai-text);margin:0}
.cai-success p{margin-top:6px;font-size:11px;color:var(--cai-text-secondary);line-height:1.65;max-width:260px}
.cai-success-link{display:inline-block;margin-top:14px;padding:10px 16px;border-radius:var(--cai-radius-sm);background:var(--cai-user-grad);color:#fff;font-size:12px;font-weight:800;text-decoration:none;box-shadow:0 4px 12px rgba(var(--CoreV2-primary-rgb,16,185,129),.18);transition:all .15s var(--cai-ease)}
.cai-success-link:hover{filter:brightness(1.06)}
/* === TOAST === */
.cai-toast{position:absolute;left:50%;bottom:12px;transform:translateX(-50%) translateY(8px);padding:7px 12px;border-radius:var(--cai-radius-pill);background:#1e293b;color:#fff;font-size:11px;font-weight:700;opacity:0;visibility:hidden;transition:all .2s var(--cai-ease);box-shadow:var(--cai-shadow-md);pointer-events:none;white-space:nowrap;z-index:10}
.cai-toast.show{opacity:1;visibility:visible;transform:translateX(-50%) translateY(0)}
/* === TABLE IN BUBBLE === */
.cai-bubble table,.cai-bubble .table,.cai-bubble .cai-md-table{width:100%;margin-top:8px;border-collapse:collapse;font-size:11px;border:1px solid var(--cai-border);border-radius:8px;overflow:hidden;table-layout:auto}
.cai-bubble th,.cai-bubble td{padding:7px 10px;text-align:left;border-bottom:1px solid var(--cai-border);white-space:normal;word-break:normal}
.cai-bubble th{background:var(--cai-primary-soft);font-weight:800;white-space:nowrap;color:var(--cai-primary)}
.cai-bubble tr:last-child td{border-bottom:none}
.cai-bubble tbody tr:nth-child(even) td{background:rgba(var(--CoreV2-primary-rgb,16,185,129),.02)}
/* === PAKET KARTI === */
.cai-pkg-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:8px;justify-items:center;margin:8px 4px}
.cai-pkg-grid .cai-pkg-wrap{width:100%}
.cai-pkg-wrap{margin:0;border:2px solid var(--cai-primary-border);border-radius:12px;overflow:hidden;background:#fff;display:flex;flex-direction:column;box-shadow:0 2px 8px rgba(99,91,255,.08)}
.cai-pkg-features-list{padding:4px 0;flex:1}
.cai-pkg-row{display:flex;align-items:center;justify-content:space-between;padding:6px 10px;border-bottom:1px solid rgba(99,91,255,.07)}
.cai-pkg-row:last-child{border-bottom:none}
.cai-pkg-row-k{display:flex;align-items:center;gap:5px;font-size:10px;color:var(--cai-text-secondary);font-weight:600;min-width:0;flex:1}
.cai-pkg-row-k i,.cai-pkg-row-k .hki-stroke{color:var(--cai-primary);font-size:12px;flex-shrink:0;display:inline-block;line-height:1}
.cai-pkg-row-v{font-size:10px;font-weight:700;color:var(--cai-text);text-align:right;flex-shrink:0;margin-left:4px}
.cai-pkg-footer{border-top:2px solid var(--cai-primary-border);background:var(--cai-primary-soft);flex-shrink:0;display:flex;justify-content:center}
.cai-pkg-order-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:9px 20px;font-size:11px;font-weight:800;color:var(--cai-primary);text-decoration:none;transition:background .15s;border-radius:0}
.cai-pkg-order-btn:hover{background:rgba(99,91,255,.14);color:var(--cai-primary)}
.cai-pkg-order-btn i,.cai-pkg-order-btn .hki-stroke{font-size:13px;display:inline-block;line-height:1}
/* AI link butonu */
.cai-bubble .ai-link-btn{display:inline-flex;align-items:center;gap:5px;margin-top:8px;padding:8px 16px;border-radius:8px;background:var(--cai-user-grad);color:#fff;font-size:12px;font-weight:700;text-decoration:none;transition:filter .15s}
.cai-bubble .ai-link-btn:hover{filter:brightness(1.08)}
.cai-bubble .ai-link-btn svg{width:13px;height:13px;pointer-events:none}
/* hki ikonları bubble içinde */
.cai-bubble i[class*="hki-"],.cai-pkg-row-k i[class*="hki-"],.cai-pkg-order-btn i[class*="hki-"]{font-family:"hostkur-icons"!important;font-style:normal;-webkit-font-smoothing:antialiased;font-variant-ligatures:discretionary-ligatures;font-feature-settings:"liga" 1;font-size:13px;color:var(--cai-primary);display:inline-block;line-height:1;margin-right:3px}
/* === AI PAKET KARTI === */
.cai-bubble .ai-pkg-card{margin-top:8px;border:1px solid var(--cai-primary-border);border-radius:12px;overflow:hidden;background:#fff}
.cai-bubble .ai-pkg-header{display:flex;align-items:center;justify-content:space-between;padding:10px 12px;background:var(--cai-primary-soft);border-bottom:1px solid var(--cai-primary-border)}
.cai-bubble .ai-pkg-name{font-size:13px;font-weight:800;color:var(--cai-text)}
.cai-bubble .ai-pkg-price{font-size:16px;font-weight:900;color:var(--cai-primary)}
.cai-bubble .ai-pkg-price small{font-size:10px;font-weight:600;opacity:.7}
.cai-bubble .ai-pkg-features{margin:0;padding:8px 12px;list-style:none;display:grid;grid-template-columns:1fr 1fr;gap:4px}
.cai-bubble .ai-pkg-features li{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--cai-text-secondary);padding:3px 0}
.cai-bubble .ai-pkg-features li i{color:var(--cai-primary);font-size:12px;flex-shrink:0}
.cai-bubble .ai-pkg-card .ai-link-btn{display:flex;align-items:center;justify-content:center;gap:6px;margin:0;padding:9px 12px;border-radius:0;background:var(--cai-user-grad);color:#fff;font-size:12px;font-weight:700;text-decoration:none;transition:filter .15s;width:100%;box-sizing:border-box}
.cai-bubble .ai-pkg-card .ai-link-btn:hover{filter:brightness(1.08)}
.cai-hidden{display:none!important}
/* === ANIMATIONS === */
@keyframes caiPulse{0%,100%{transform:scale(1);opacity:1}50%{transform:scale(1.10);opacity:.6}}
@keyframes caiRadar{0%{transform:scale(1);opacity:.7}100%{transform:scale(1.9);opacity:0}}
@keyframes caiBounce{0%,80%,100%{transform:translateY(0);opacity:.35}40%{transform:translateY(-3px);opacity:1}}
@keyframes caiSpin{to{transform:rotate(360deg)}}
/* === MOBILE === */
@media(max-width:768px){
    :root{--cai-panel-w:100%;--cai-panel-h:min(88vh,640px);--cai-fab:52px}
    .coreai-root{right:26px;bottom:max(74px,calc(env(safe-area-inset-bottom) + 70px))}
    .cai-fab-tip{display:none}
    .cai-panel{position:fixed;left:8px;right:8px;bottom:max(8px,env(safe-area-inset-bottom));width:auto;height:var(--cai-panel-h);border-radius:20px;transform-origin:bottom center}
    .cai-login-btns{flex-direction:column}
}
@media(max-width:380px){
    .cai-links{grid-template-columns:1fr}
}